TERMS & CONDITIONS
Please carefully read the following terms and conditions and make sure that you understand them before placing an order with Badel Designs.
These terms and conditions will apply to any contract between us for the sale of goods and services to you. Your acceptance of the quote and these terms will take place when you place you agree to our terms and conditions at which point a contract will come into existence between you and Badel Designs. If you refuse to accept these terms and conditions, Badel Designs will not be able to supply goods and services to you.
ART WORK
You will be sent PDF proofs throughout the design process for you to check wording, layout and spelling. It is your responsibility to make sure that the wording is exactly as you want it and that there are no spelling mistakes, etc. Badel Designs WILL NOT be held responsible for any spelling mistakes. Printing will not commence until a written sign off from you has been received. By signing off on the final proof, you accept responsibility for the information, wording and layout as shown. If errors are discovered after proof approval you will be charged for the time to rework and reprint.
Please note that the colour on your screen may differ from printed colour, each screen is calibrated differently and this is particularly noticeable on phones and tablets. Despite careful design and centralisation of graphics within a print file, all commercial printers can experience a very small percentage of error in terms of movement. Badel Designs cannot be held liable for this.
All artwork produced is the property of Badel Designs and can not be used, edited or printed without consent. All files sent across to clients over email are for proof purposes only and can not be used, edited or printed without consent.
TIME LINES
Please allow 6-8 weeks from placing the initial order to delivery of your complete stationery. Badel Designs will always try to accommodate stricter or changing timescales if we can, but there may be additional fees. Please mention your timescale at your initial enquiry.
Please note that the longer your proofing rounds take the longer your completion date will be pushed back. Badel Designs estimate the completion time of each order based on our workflow at that time. If proofs or information is not turned around in a timely fashion, then your order may be subject to interruption from other orders.
PAYMENT METHOD
Upon approval of the quote sent by Badel Designs a non-refundable deposit of 20% of the estimated cost will be required before any design work can begin, an invoice for the deposit will be sent by Badel Designs.
Please note that the quote is limited to two design mock ups, any additional mock ups will incur a design fee. A further 30% of the payment will be made prior to the final artwork being sent to print. Once the order has been signed off and sent to print, any major changes to design and printing requirements may also have additional fees.
The remaining 50% must be paid to the account on your invoice within 3 working days of delivery/completion.
All costs are quoted in and are to be paid in pounds sterling by bank transfer. Bank details will be provided on the invoice sent by Badel Designs. Badel Designs cannot be held responsible for any delay to delivery as a result of late payment.
MINIMUM ORDER QUANTITIES
There is a minimum order of 25 invitations due to the time involved in creating artwork and printer minimum quantities. It is advisable to order both day and evening invitations at the same time to avoid any additional special order fees. If an additional order is received for fewer than 25 of an item, a special order fee will apply.
DELIVERY FEES
Delivery deadlines will be made clear during the consultation and again when the final artwork is sent to print. However there is a rare possibility that there may be an issue with the printed artwork or the delivery, this can cause delays and we will do everything we can to ensure you receive them as soon as possible.
We are based in Northampton so if you would like to collect your invitations from us we are happy for you to do so. However, we do offer a postage service. All orders are sent signed for and tracked. Postage fees will vary as each order has different specifications. You will be given an estimation of the cost to start and will be billed accordingly with the final payment.